cancel an order

Cancellation of Transaction

In accordance with the Consumer Protection Law, a customer is entitled to cancel a transaction made on the website within 14 days from the date of receiving the product or from the date of receiving the document containing the transaction details—whichever is later. Full details, including exceptions and cancellation fees, can be found in our Cancellations and Returns Policy: {link}.

To cancel a transaction, please fill out the form below, and we will send you a confirmation receipt including the date the notice was received:

  • Full Name:

  • ID Number:

  • Order Number:

  • Email or Phone Number used for the order: 

  • Reason for Cancellation: 

The form is open to all visitors and does not require logging into an account. Cancellation notices can also be submitted via email at lidorsh30@gmail.com, by phone/WhatsApp at 0546220921, or by registered mail. Refunds will be issued in accordance with the cancellation policy and applicable law.

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