Shipping policy

Shipping Policy

Shipping fees will be added to the price of the items and will be charged for delivery to one destination, even if more than one item was ordered. After placing the order, 1–4 business days are required for processing, and the order will be delivered within a maximum of 15 business days from the date it was placed. “Business day” — Sunday–Thursday, excluding holiday eves, holidays, and public holidays. Once the shipment has been dispatched, the customer will receive a tracking number. Delivery of the product to a pickup point or to the customer at the customer’s request — the delivery date to the pickup point will be considered the delivery date.

The products are shipped from a warehouse abroad, and delays may occur during periods of high demand. In any case, the order will be delivered within a maximum of 15 business days. It is clarified that the company is the seller in the transaction and is responsible toward the customer according to law, even when the product is shipped from a supplier outside Israel.

The company is not responsible for delays resulting from reasons beyond its control (strikes, communication failures, security situations, force majeure), without derogating from the consumer’s rights under law regarding non-delivery on time. It is the customer’s responsibility to ensure that the shipping address has been entered completely and accurately; a shipment lost due to incorrect address details provided by the customer — is the customer’s responsibility, without derogating from their rights under law.

The products shipped from abroad may be subject to import taxes and fees according to law; if applicable, the shipping company will contact the customer. This expected obligation is clearly presented before completing the order.

Last updated: September 27, 2026